If requesting a return or exchange, please include your name, address and telephone number. NO REFUND OR EXCHANGE ON OPENED PRODUCTS. PRODUCT PURCHASED FROM THE CLEARANCE SECTION IS SOLD AS- IS AND THERE IS NO EXCHANGE OR REFUND ON THESE PRODUCTS PLEASE READ OUR ORDERING AND SHIPPING POLICY, BEFORE YOU ACCEPT OUR TERMS AND CONDITIONS
You may return unopened product within 14 days of purchase for a full refund, based on how it was purchased. Please note that shipping charges will only be refunded in cases where the merchandise was defective, the merchandise was damaged during shipping, or if SIMPLY BRITISH FOODS made an error when filling your order. In all other cases, no refund of shipping charges will be made, and the customer will be responsible for the shipping or postage required to return the product to SIMPLY BRITISH FOODS.
PLEASE READ ORDERING AND SHIPPING POLICY on the TERMS page